The Government has made its expectations clear in the Local Water Done Well legislation – doing what we’ve always done isn’t an option. Transformational change has been mandated, and the result is that the shape of water services delivery must change with it.

Why is change coming?

For years, councils nationwide have struggled with rising water services costs and under-investment in asset renewals and upgrades. It’s widely acknowledged that we need a new approach to ensure safe, reliable, and financially sustainable water services.

Local Water Done Well requires councils to deliver water services that are fit for purpose and financially sustainable. There is also more oversight and regulation on quality and cost.

The Government has strongly indicated that collaboration among councils is a vital part of Local Water Done Well.


Southern Water Done Well graphic banner

One thing that has stood out is that the more people who share the cost of water services, the more affordable they become for everyone.

There’s no denying the cost of treating and delivering water services to our communities is significant and will continue to increase. This is due to a range of things, such as:

  • Compliance with new water and wastewater standards
  • Replacing or upgrading ageing infrastructure
  • Increased regulation from the Commerce Commission and Taumata Arowai
  • The need to provide new infrastructure to service population growth and new development
  • Climate change mitigation measures

Our current water services delivery approach would impose significant financial barriers on the Council and impact service levels for our other activities.



What’s the Plan?

As we move into a new era of water services delivery, we need to set out how to comply with all the legal, financial and regulatory requirements of Local Water Done Well.

We achieve this by first preparing a Water Services Delivery Plan.

These new plans, which must be submitted to the Government by early September, set out how to deliver water services and build resilient, financially sustainable networks to serve future generations.

The plan will include our proposed model for delivering water services, and whether we will enter into an arrangement with other councils or will continue to deliver water services alone.

If we do nothing, or our delivery plan doesn’t meet the new legislative requirements, the Government can step in and make decisions for us.

So, please take the time to read this consultation information about Southern Water Done Well and let us know what you think.


Important things to know

Before reading through the delivery model options we’re proposing, there are some things you should know.

Click each topic below to read more.


The options we are consulting on

  • We have considered a range of factors when deciding on which option is right, including:

    • the financial impact on water users
    • the strategic advantages and disadvantages of each option

After investigating various options to deliver water services, we have narrowed it down to:

Option 1 - A jointly-owned Council Controlled Organisation
(our preferred option)
Option 2 - A stand-alone Council Controlled Organisation
(a CCO set up solely by Clutha District Council)
Option 3 - An in-house business unit
(similar to what we do now, but with significant changes to meet legislative requirements)

For a full overview of each option please refer to our Consultation Document.

Extracts from the consultation document are also available here:

How do the options compare?

Levels of Service & Money Matters